Now with AI-powered ticket routing

IT Support That Scales With You

Tu Técnico is a multi-tenant helpdesk platform built for managed service providers and IT teams. One platform, unlimited clients, full control.

No credit card required · Setup in under 5 minutes

dashboard.tu-tecnico.com/acme-corp
247
Open Tickets
↑ 12 today
38
Resolved Today
↑ 94% SLA
12
Active Agents
3 tenants
2.4h
Avg Response
↓ 18% faster
TicketPriorityAgentStatus
Cannot connect to VPN High Maria G. In Progress
Printer offline — floor 3 Med Carlos R. Open
New user onboarding setup Low Ana P. Resolved

Trusted by IT teams at

ACME Corp TechFlow NetPro DataSoft SysGroup
Features

Everything your IT team needs

Manage every client, agent, and ticket from one powerful dashboard.

Multi-Tenant Architecture

Each client gets their own isolated subdomain, data, and branding. Total separation, zero data leaks.

Smart Ticket Routing

Auto-assign tickets based on category, workload, or skill. Never let a ticket fall through the cracks.

Real-Time Analytics

SLA tracking, agent performance, and ticket trends. Make data-driven decisions for every client.

Agent Management

Set agent limits per tenant, track workloads, manage roles and permissions across all your clients.

SLA & Escalations

Define SLA policies per tenant. Auto-escalate overdue tickets with email and in-app notifications.

API & Integrations

Connect with Slack, Teams, Jira, and more via REST API. Build custom workflows for any client.

Pricing

Simple, transparent pricing

Pay per tenant. Scale as you grow.

Starter
$29/mo

Up to 3 tenants

  • 5 agents per tenant
  • Email ticketing
  • Basic analytics
  • 5GB storage
Get started
Most Popular
Pro
$99/mo

Up to 15 tenants

  • Unlimited agents per tenant
  • Email + portal ticketing
  • Advanced analytics & SLA
  • Custom subdomain branding
  • API access
  • 50GB storage
Start free trial
Enterprise
Custom

Unlimited tenants

  • Unlimited agents
  • White-label option
  • Dedicated support
  • SSO / SAML
  • Unlimited storage
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Ready to simplify IT support?

14 days free. No credit card. Full access to all Pro features.

Start your free trial →